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First Impressions/Lasting Impressions
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"Thank you, again, for your excellent presentation. We all found your program to be most beneficial." "I can't remember the last ime I was a member of such an eager audience." Harry White,
Retail Services Marketing
BB&T Bank
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"It was outstanding! Everyone checked off excellent in all categories. I personally enjoyed the program and felt that we got more than our money's worth. Thanks again." A. Torres,
Human Resource Manager, Corporate
Headquarters,
Elizabeth Arden
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Presenting a Polished Professional Image
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Dress For Success—Business Casual or More Formal |
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High-Impact Communication Skills—An Essential Attribute
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Body Language—Winning Nonverbal Communication
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The Fine Art of Small Talk—Skillful Conversation
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Listening Skills—The Most Powerful Tool To Success
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World Class Dining Skills: Tutorial—A Major Essential
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The Handshake That Exudes Confidence—and Competence
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How To Make Proper Introductions in Business (and Socially)
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Highly Effective Networking Skills—Working The Room
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How to Sell Yourself/Your Company In One Minute Or Less
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Entertaining—How To Make Your Customer Feel Like a VIP
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Business Golf Etiquette—Closing More Deals Through Golf
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High-Impact Presentation Skills—Present With Confidence
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Five Star Customer Service—Building Loyalty And Referrals
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Telephone Etiquette—How To Make Positive Impressions
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Meeting Etiquette - Do's & Don'ts—Attending/Conducting
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Savvy Electronic Etiquette—Business Communication
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Understanding and Respecting Cultural Diversity
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How To Deal With Difficult People—Maintaining Control
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Handling Complaints Effectively—Finding Win-Win Solutions
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Sure-fire Ways To Sabotage Yourself In The Business World
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The Job Interview—All-Important Keys To Getting Hired
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Private One-on-One Image Coaching—for Men and Women
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